App / Casino
nu88b collects only the information needed to run your account and process your transactions through payment rails like bKash, Rocket and Bank Transfer. This policy explains what we collect, why we collect it, and the choices you have over your own data — access and eligibility depend on your local law and eligible regions.
We collect information in three main ways: data you give us directly when opening or updating your account (name, contact details, date of birth); data generated when you use payment channels such as bKash, Rocket or Bank Transfer to fund or withdraw from your wallet; and technical data your device sends automatically — browser type, session timestamps and IP address. We use this information to verify your account, process wallet transactions, prevent unauthorised access and respond to your support requests. We do not sell your personal data to third parties. Where third-party service providers process data on our behalf — for example, payment processors handling a bKash or Rocket transfer — those providers are bound by contractual data-handling obligations consistent with this policy. Retention periods depend on the category of data and applicable rules in your jurisdiction. Transaction records connected to bKash, Rocket or Bank Transfer activity are held for as long as required by financial record-keeping obligations relevant to your region. When those periods expire, data is deleted or anonymised. If you have questions about a specific retention period, reach out through the support routes listed in the contact section below.
This policy covers the nu88b platform and every feature you access through it — your account dashboard, wallet, game lobby and support channels. It does not extend to third-party websites you may reach by following an external link from our pages. We have no control over what those sites do with your data, so check their own policies before submitting any information. Availability of this platform and its data practices is subject to your local law and the eligible regions we operate in.
All data collected when you log in, update your profile or change security settings falls inside this policy. This includes email, contact number and any identity documents you submit during account verification.
Payment activity through bKash, Rocket, Bank Transfer and other configured rails is covered. Records of deposits, withdrawals and wallet adjustments are held under this policy and subject to applicable financial retention rules.
Pages, game lobbies, promotional notices and support articles on nu88b are within scope. Your browsing behaviour across these pages — scroll depth, session duration, game category clicks — is captured as technical data.
Any website, payment gateway or service reached via an external link is outside the scope of this policy. We cannot control data practices on those external destinations, so review their terms independently.
You have practical choices over the personal data we hold. The account settings area lets you review the contact details and security information stored against your profile at any time. If something is out of date or incorrect — a phone number linked to your bKash wallet, for instance — you can update it directly in the account fields shown there. Where a correction involves identity or payment verification documents, follow the instructions displayed in the relevant account section and our support team will confirm when the update is processed. If you want to know exactly what data we hold, you can submit a data enquiry through the support route published on the contact page. We will respond through the same channel. Where local law gives you the right to request deletion of certain data, we will honour that request unless retention is required by financial or legal obligations connected to your account. For any question about how we handle a specific piece of your information, the policy contact path in the support section below is the correct starting point.
Open the account settings page to see the contact details, verification status and linked payment methods currently on your profile.
Update an incorrect phone number, email or payment wallet reference directly in the account fields. Identity document corrections follow the on-screen verification steps.
Submit a written request through our published support route to ask what data we hold about you. We respond through the same channel you used to contact us.
Where your local law supports it, you can ask us to delete specific data. We will act on that request unless financial or legal retention rules require us to keep it.
If you have a question about this policy, want to raise a data concern or need to update information tied to your bKash or Rocket wallet record, use the contact routes published on nu88b. We do not publish support hours we cannot verify, and we will not invent response times here. The route you use will be confirmed as received, and we will respond through the same channel.
Visit the support section on nu88b to find the current contact form and enquiry routes for privacy and account matters.
For data corrections linked to your account — including bKash or Rocket wallet details — start from the account help section shown when you are logged in.
To formally ask what personal data we hold or to request a deletion under applicable local law, submit a written enquiry through the published contact form on our site.
Account security and data handling are part of the same system at nu88b. We apply access controls so that only the processes that need your data — wallet verification, account authentication, support resolution — can reach it. Cookies and session data are used to keep your login state active and to remember which game categories you have browsed; you can adjust cookie preferences through your browser settings. Retention periods are tied to the category of data, not a blanket period, so payment records connected to bKash or Bank Transfer activity follow the financial rules relevant to your region.
Your account data is accessible only to the internal processes and support staff who need it to resolve your request or process your transaction. Access is not granted broadly across the organisation.
Session cookies keep your login state active while you browse game categories or check your wallet. Adjust or clear cookie preferences at any time through your browser's privacy or site-data settings.
Transaction data linked to bKash, Rocket or Bank Transfer is held for the period required by applicable financial record-keeping rules in your region. Non-financial profile data is deleted or anonymised once it is no longer needed.
When this policy changes in a material way, we publish the updated version on nu88b with a revised effective date at the top. Check back whenever you have a question about current data practices.
Below are the data and privacy questions we hear most often. If your question is not covered here, the support routes in the contact section above are the right place to raise it.
We collect the contact and identity details you enter during account registration — name, phone number, email and any verification documents required. We also collect technical data your device sends automatically, such as browser type and session timestamps.
We do not sell your data. Where a third-party processor — for example, a payment gateway handling a bKash or Rocket transfer — needs access to process your transaction, they operate under contractual data-handling obligations aligned with this policy.
Retention periods depend on the data category and the rules applicable in your region. Payment records connected to bKash, Rocket or Bank Transfer are held for as long as financial record-keeping obligations require. Once that period ends, records are deleted or anonymised.
Log in and open the account settings page. The contact and payment detail fields are shown there. Update the number directly in those fields and follow any verification steps displayed. For document-level changes, the support team will confirm completion.
Where your local law gives you that right, you can submit a written deletion request through the published contact form on nu88b. We will act on it unless financial or legal retention obligations require us to keep specific records.
Session cookies keep your login state active while you browse the lobby or check your wallet. They do not store payment credentials. You can clear or adjust cookie preferences at any time through your browser's site-data or privacy settings.